This Privacy Policy describes how Holistic Physique Supplements (the “Site,” “we,” “us,” or “our”) collects, uses, and discloses your personal information when you visit, use our services, or make a purchase from holisticphysiquesupplements.com (the “Site”) or otherwise communicate with us.
By using the Site, you agree to the collection and use of information in accordance with this policy.
- Information We Collect
We collect various types of information to provide and improve our services to you.
Personal Information You Provide
- Contact Information: Name, shipping address, billing address, email address, and phone number.
- Order Information: Details of the products you purchased, payment information (processed securely through third-party payment gateways), and communication history.
- Account Information: If you create an account, we collect your login credentials and profile data.
Information Collected Automatically
When you visit the Site, we automatically collect certain information about your device and interaction with the Site:
- Device Data: IP address, browser type, time zone, and cookie information.
- Usage Data: Pages viewed, links clicked, and search terms that referred you to the Site.
- How We Use Your Information
We use your personal information to provide you with our products and services, including:
- Order Fulfillment: Processing payments, arranging shipping, and providing you with invoices and order confirmations.
- Customer Support: Responding to your inquiries and managing returns or refunds within our 30-day policy.
- Communication: Sending updates about your order or, with your consent, marketing communications regarding our freeze-dried supplements.
- Risk Assessment: Screening orders for potential risk or fraud.
- Sharing Your Personal Information
We share your personal information with third-party service providers to help us operate efficiently:
- Service Providers: We use third parties to perform functions on our behalf, such as payment processing (e.g., Stripe, PayPal) and shipping carriers for delivery within the US.
- Compliance with Law: We may share your information to comply with applicable laws and regulations, to respond to a subpoena, or to protect our rights.
We do not sell your personal information to third parties.
- Age of Consent & Restrictions
Age Requirement: By using this site, you represent that you are at least 18 years of age. All Holistic Physique Supplements products are intended for use by adults (18+) only. We do not knowingly collect information from individuals under the age of 18.
- Security of Your Information
We take reasonable precautions and follow industry best practices to make sure your personal information is not inappropriately lost, misused, accessed, disclosed, altered, or destroyed. While no method of transmission over the internet is 100% secure, we implement commercially acceptable security measures.
- Cookies and Tracking Technologies
We use cookies to improve your browsing experience and remember your cart items. You can choose to set your web browser to refuse cookies, or to alert you when cookies are being sent. If you do so, note that some parts of the Site may not function properly.
- Your Rights (USA Residents)
Depending on where you reside in the US (such as California or Virginia), you may have specific rights regarding your personal information, including:
- The right to access the personal information we hold about you.
- The right to ask that your personal information be corrected, updated, or deleted.
- The right to opt-out of marketing communications.
To exercise these rights, please contact us using the information provided below.
- Medical Disclaimer
The information provided on this Site and the products sold are not intended to diagnose, treat, cure, or prevent any disease. Always consult with a healthcare professional before starting any new supplement regimen, especially if you have underlying health conditions or are taking medication.
- Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes to our practices or for other operational, legal, or regulatory reasons. Changes will take effect immediately upon their posting on the website.
- Contact Us
If you have questions about our privacy practices, would like to make a complaint, or wish to exercise your rights, please reach out to us: